Vapor Town USA Shipping Policies

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Shipping Policies

Vapor Town USA ships most orders in the Continental USA with USPS. 

Disclaimer: We now offer free shipping on most vaporizers.  

Free Shipping over $50

  • All USA and Canadian customers receive fast Free Shipping on orders of $50 or more! If you need it faster we also offer affordable upgrades. Just select the appropriate option at checkout.

 

When will my order ship?

  • Orders placed before Noon EST will be picked up by USPS from our warehouse on the same day. The day that orders are picked up does not count as a shipping day because our USPS pick-up happens at the end of the day.
  • Orders placed after Noon EST will be picked up by USPS from our warehouse the following business day at the end of the day so it doesn't count as a shipping day. 
  • Orders placed on the weekends or after Noon EST on Friday's will be picked up by USPS the following Monday
  • The quoted shipping times at checkout are over and above order processing times. Let's look at some examples:

Example 1 - You order at 3pm EST on a Thursday and upgraded your shipping to 2-3 day priority service. Your order would be picked up by USPS on Friday at the end of the day. Then your order would be delivered in 2 to 3 business days, so you'd be looking at a Tuesday or Wednesday delivery the following week.

 

Example 2 - You order at 10am EST on a Monday and select free shipping. Your order would be picked up by USPS the same day (Monday) at the end of the day. Then your order would be delivered in 2-7 business days [the avg ship time for free shipping is 3-5 days] so it would likely arrive by Friday of the same week.

 

When will I receive my tracking information?

  • Tracking information is sent to customers as soon as it's available. Sometimes it can take up to 48hrs to receive the tracking information even though your order has been shipped. Please be patient

 

How is the shipment packaged?

  • Your order will be shipped in a discreet unmarked box with no reference to what's inside

 

I'm a Canadian, what should I be aware of? 

  • Canadians please note that when you buy something from within the United States, you may be responsible for customs duties, taxes and possibly brokerage and handling fees when shipping to a destination outside the United States. Vapor Town USA ships the products with all the necessary documentation but we have no control over these charges.